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The following comments came directly from service satisfaction postcards that are left in customer’s vehicles:
"Your service
dept is second to none! I thought Angie McGary's professionalism was an
exception but it is certainly the rule! Great Job!"
"My first visit
with an unscheduled problem was handled very professionally with all the
kindness as if I had been a long time customer - Thank you - great
job!!"
"Angie was very
helpful, efficient and kind. Tow truck driver was, too!"
“Angie was awesome”
“Excellent communications – was completed ahead of schedule. Appreciate the car wash”
“I would also like to comment that your bathroom was very clean and smelled really good”
“Well done – as usual”
“ I was completely satisfied with the service at York’s of Houlton”
“Always a pleasure doing business with the friendly folks at York’s!”
“Excellent, courteous, friendly service”
“ The people in the service dept are excellent and accommodating”
“ Came in for an oil change. It was quick and the staff was friendly”
“York’s always super cleans the car before we leave. Also, whatever questions I have they take the time to help me”
“Thanks for your guy’s wonderful hospitality and maintenance. Well appreciated 100%”
“ My car was picked up at Houlton Regional Hospital and returned. Great service”
“Love, Love, Love this place!”
… and the comments below are from customers who have recently purchased a vehicle:
"They do a good job...very helpful and very hospitable"
"[The sales experience] was perfect"
"Nothing to improve...everything was great!"
“David was always right there for us!"
"Nothing to improve...we would absolutely recommend York's!"
"This is car number two from York's...very courteous and knowledgeable...that's why I came back...Good Job!"
"We were very happy...we had a problem at first, but they took it back for repairs and we were given a loaner...very satisfied"
"Michael was wonderful!"
"[The experience] was very nice. I enjoy working with York's... I went elsewhere in years past and I'm back to stay!"