Janis Thibodeau
a month ago
They always go above and beyond for me and my husband. We have bought 5 vehicles with them so far and will continue to go back!!! Amazing customer service!!!
J D
a month ago
Bought a Landcruiser last weekend. Hastle free, easy transaction.
Donna Labbe
3 weeks ago
I have been purchasing vehicles for over 20 years at Yorks of Houlton and am extremely satisfied with customer service, sales reps and employees of this establishment. I totally recommend Yorks for your vehicle needs and friendly staff. Great job to you all!
Jason Nadeau
2 months ago
I was very pleased with the service I received at York's.
Matt McLain
2 months ago
This purchase was our 5th vehicle from them. Couldnt ask for a better sales team
Dave Socoby
2 months ago
Very kind and helpful service. Non aggressive sales, found what we needed that best served our needs.
Chris
3 months ago
I recently found myself unexpectedly in the market for a vehicle following a collision in which a distracted teenager rear-ended me and totaled my car. After endless shopping online, I returned to the local trustworthy dealer that I have purchased several vehicles from over the years. Finding the right vehicle led to a seamless transaction with Emily in finance and Zach in sales. Professional, friendly, and knowledgeable, they made an otherwise difficult situation very pleasant and easy. When time off from work to complete the transaction was an issue, they actually brought the paperwork and the car 1 1/2 hours away to me. York's of Houlton Customer service just seems to be getting better with time. In an age where many dealerships are arrogant, independent, and impersonal, York's treats their customers like family. The fact that they don't try to get rich on every single vehicle with ridiculous mark-ups is just icing on the cake. Their prices are fair, their approach is modest, and their customer service, even after the sale, is absolutely second to none. If you're looking for a drama free dealer you can actually trust, York's of Houlton is the only intelligent choice for Aroostook County and beyond.
R C
3 months ago
Mike Brown made it happen....fair trade...great price on a beautiful car. Give them a shot....you won't regret it. Thank you Mike and team.
Robert MacMaster
4 months ago
My wife and I had the best most efficient car buying experience with Yorks. They listened to our needs and or budget and helped fill our need for a new vehicle. Levi was exceptional with no pressure only an ear to listen and a way to make it work. Emily in finance was so personable and explained all charges and or warrantys. We would highly recommend Yorks of Houlton to anyone. Bob and Deb
wendy Taylor
4 months ago
Great service at a reasonable price, very professional service team. Thank You
Patricia Cook
4 months ago
This is my third car purchase at York’s. So when I called for an appointment with Mike Brown, I was not surprised to see the car that he was recommending waiting for me. As usual it is the perfect choice. Also unsurprising was the friendly, courteous and efficient paperwork process. Thanks, Mike, Emily, and Pam!
Wayne Anderson
5 months ago
We contacted York’s regarding a black 2025 Grand Highlander on a Friday afternoon. We were told it was available so I told that person we would be there at 9 the next morning (we live 100 miles away) only to get there and find out the black highlander was offered to someone else after I called. Needless to say, we were disappointed and frustrated that no one called to tell us it was gone before we drove 100 miles. We were a bit disappointed that we drove all the way from Fort Kent and were going to go home empty-handed and 4 hours of travel wasted. Mark Pritchard, however, took really good care of us and helped us into a 2026. Mark was very compassionate and really apologized and asked us to sit with him and let him try to help us. He went to speak with Eric and they offered us one of the Grand Highlanders that had yet to be prepped. The rest is history, Mark, Eric and Emily really gave us first rate service. We felt valued and they all worked very hard to meet our needs. We did not leave with the car (it was delivered to us a few days later – we did not have to go after it ourselves!! Service!!!) Having worked in the Auto industry for 18 years as a “wrench” I know that it is all about service. The vehicles sell themselves – the service brings you back (or not) to that same Dealership. My wife and I left with smiles on our faces feeling like we were treated like family, not like customers. York’s rocked it out – very, very pleased!!
Gina Mazza
5 months ago
The people at York's of Houlton could not have been more accommodating and more supportive of my purchase of a new Highlander Hybrid. I would recommend them to any good friend or family member. Zach, my sales representative, was awesome and even sent a car for me to test drive and then drove my new car right to my house (2.5 hours away). He was attentive, knowledgeable and caring. They also have a great financial office to help with your loan and Luis was awesome! He answered all of my questions and made it so easy! You can’t go wrong going to York’s!
Jennifer Tibbetts
6 months ago
Amanda was absolutely great and very patient
jeff newman
6 months ago
Great service. We were passing through and needed help with my truck. The entire service team jumped in to get us back on the road with confidence. Made it 1500 mi. back home without an issue. Thank you so much.
Karla Holland
6 months ago
I did not purchase a vehicle there. My girlfriend did and I was with her. They had the patience of a saint! My GF took 3 weeks to decide that she wanted the truck. There were 2 she was looking at. We did not have to go ip a 3rd time because they brought the vehicle too her! We came from the Bangor area to Houlton. Now THAT is customer service!
Andrea Faulkingham
6 months ago
Amanda was great! Very helpful thru the whole process. We had talked before we went and she had all the paperwork ready for me when I got there.
Lisa Groeneveld
7 months ago
Excellent Service from Jasmine! We needed a rental car at the last minute and she really helped us out!
Madison Walton
7 months ago
everyone was so helpful and made the process really smooth and easy! specifically duska and amanda!! 10/10 service
Claire Thompson
Edited 2 weeks ago
Good salespeople who will find the right vehicle for you.